Shipping policy
Shipping Policy
Last updated: August 2026
Thank you for shopping with Yokgie! We want to make sure your order reaches you safely and on time. Here's everything you need to know about how we ship.
All orders are processed within 1–2 business days. You'll receive a confirmation email with tracking details once your order has been dispatched.
Shipping Zones & Estimated Delivery Times
| Zone | Carrier | Shipping Fee | Estimated Delivery |
|---|---|---|---|
| Singapore | Ninja Van Standard | SGD 4.00 | 1–3 business days |
| Malaysia | Ninja Van International | SGD 12.00 | 3–7 business days |
| International (selected countries) | SingPost International | SGD 16.00 | 7–21 business days |
| Rest of World | SingPost International | SGD 21.00 | 14–30 business days |
Note: Delivery estimates begin from the date of dispatch, not the order date. Actual delivery times may vary due to customs clearance, public holidays, or carrier delays beyond our control.
Once your order is shipped, you'll receive a tracking number via email. You can use this to track your parcel directly on the Ninja Van or SingPost website.
Please allow up to 24 hours for tracking information to be updated after dispatch.
If your order arrives damaged or goes missing in transit, please reach out to us within 7 days of the expected delivery date. We'll work with the carrier to investigate and find a resolution for you.
Contact Us
For any shipping-related questions, feel free to drop us a DM on our Instagram's page or contact us through our store's contact page. Thank you.